WASHING CARE INSTRUCTIONS

Shipping Policy

-Order will be delivered within 5 to 7 business days within Delhi / NCR from the date of purchase made.

Any Other state across the country will take up to 7 to 10 business days max. We are eager to send you the product, we will try to make it reach you as soon as we can.

Exchange Return And Policy

We will accept exchange if you raise a request within 2 business days.

Exchange or Return will be applicable after reviewing the product and the complaint.

You will be responsible for paying your shipping costs for returning your item.

In case of a damaged product received we will process the refund after receiving the order and reviewing it within 5 to 7 business days. Via UPI or Account transfer.

Please carefully make the purchase as per your true size to avoid any hassle of exchange as we are new and need your support.

Shipping Policy

Order will be delivered within 5 to 7 business days within Delhi / NCR from the date of purchase made.

Any Other state across the country will take up to 7 to 10 business days max. We are eager to send you the product, we will try to make it reach you as soon as we can.

Privacy Policy

Any personal details you type in and submit, such as name, address, email address, etc. Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on our products and offers).

We use Facebook and Instagram retargeting to advertise BackkBencherz across social networks. Facebook and Instagram retargeting will display relevant ads tailored to you based on areas of the website that you have visited, by placing a cookie on your device. This cookie does not give us access to your device. The cookie helps us identify whether an individual has visited a page and if so, show them related advertisements. Facebook and Instagram retargeting allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

At BACKK BENCHERZ, we strive to ensure that your shopping experience is exceptional. However, we understand that there may be instances where you wish to exchange a garment. We've outlined our exchange policy below to assist you with a smooth and hassle-free exchange process.

Exchange and return policy :

To be eligible for a exchange, the garment must be in unused and unworn condition, with all original tags and packaging intact. We will accept exchanges for any size issue if you raise a request within 2 business days. Initiate the Query: To initiate a query, please contact our customer support team at support@backkbencherz.com

Packaging: Please ensure that the garment is securely packaged with all original tags and packaging included.

Logistics Assistance: BACKKBENCHERZ will provide assistance with the logistics for the exchange. Our designated courier partner will arrange a pickup from the address where the garment was delivered.

Damaged or Defective Garment: If you receive a damaged or defective garment, please contact our customer support team immediately. We will arrange for a replacement or issue a full refund, including any shipping charges incurred. In case of a damaged product received we will process the refund after receiving the order and reviewing it within 5 to 7 business days. Via UPI or Account transfer.

BACKK BENCHERZ is committed to your satisfaction, and we are pleased to provide logistics assistance for your returns. If you have any questions or need further assistance with your return, please contact our customer support team.