Return And Exchange

At BACKK BENCHERZ, we strive to ensure that your shopping experience is exceptional. However, we understand that there may be instances where you wish to exchange a garment. We've outlined our exchange policy below to assist you with a smooth and hassle-free exchange process.

To be eligible for a exchange, the garment must be in unused and unworn condition, with all original tags and packaging intact.
We will accept exchanges for any size issue if you raise a request within 2 business days.

Initiate the Query: To initiate a query, please contact our customer support team at support@backkbencherz.com 

Packaging: Please ensure that the garment is securely packaged with all original tags and packaging included.

Logistics Assistance: BACKKBENCHERZ will provide assistance with the logistics for the exchange. Our designated courier partner will arrange a pickup from the address where the garment was delivered.

Damaged or Defective Garment: If you receive a damaged or defective garment, please contact our customer support team immediately. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.

In case of a damaged product received we will process the refund after receiving the order and reviewing it within 5 to 7 business days. Via UPI or Account transfer.

BACKK BENCHERZ is committed to your satisfaction, and we are pleased to provide logistics assistance for your returns.

If you have any questions or need further assistance with your return, please contact our customer support team.

Thank you for choosing BACKKBENCHERZ. We value your business!